At TECHNIPLEX MEDICAL SUPPLIERS, we value customer satisfaction and ensure our products are delivered with quality and care. To maintain safety and compliance in healthcare distribution, the following return policy applies:

Eligibility for Returns

• Returns are accepted only if the product is damaged, defective, or incorrectly supplied.

• Requests must be made within 7 days of receiving the product.

• Products must be returned in their original, unopened, and unused condition (except in cases of defects).

Non-Returnable Items

• Opened, used, or partially consumed medical products.

• Products that have passed their expiration date.

• Items not purchased directly from TECHNIPLEX MEDICAL SUPPLIERS.

Return Process

• To initiate a return, customers must provide proof of purchase (invoice or receipt).

• Returned products will be inspected before approval of replacement or refund.

• If approved, refunds will be processed to the original payment method or a replacement will be arranged.

Shipping Costs

• If the return is due to a defective or incorrect product, TECHNIPLEX MEDICAL SUPPLIERS will bear the return shipping cost.

• For all other eligible returns, the customer is responsible for shipping charges.

Final Decision

• TECHNIPLEX MEDICAL SUPPLIERS reserves the right to approve or reject any return request based on inspection and compliance with this policy.